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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Kyla Frye

October 22, 2025

5  out of  5
rating by Kyla Frye
"Thank you, Ashton, for helping me get great coverage for a much lower price than USAA. :)"
We responded:
"We appreciate your review, Kyla! We are delighted to know you had a great experience with Ashton. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help! "
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Quentin Floyd

October 13, 2025

5  out of  5
rating by Quentin Floyd
"Great customer service"
We responded:
"Thank you for taking the time to leave us a review!"
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Jessica mooneyhan

October 9, 2025

5  out of  5
rating by Jessica mooneyhan
"Thank you so much for your kindness and help today. I really appreciate you for helping me."
We responded:
"You are very welcome! We are always here to help! Please reach out to us anytime :) "
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Danielle Moore

October 9, 2025

5  out of  5
rating by Danielle Moore
"Kimberly was knowledgeable on everything she was writing me and made sure to help me get every discount and coverage we needed and wanted!"
We responded:
"Thank you for your kind words! I'm glad to hear that Kimberly was knowledgeable and went above and beyond to help you get every discount and coverage you needed. If you have any more questions or need further assistance, feel free to reach out!"
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Daishion McAllister

October 7, 2025

5  out of  5
rating by Daishion McAllister
"Thank you Ashton for such wonderful customers service and making my over the phone experience awesome!"
We responded:
"Thank you, Daishaun, for recognizing Ashton and her excellent customer service skills! We look forward to collaborating with you again in the future."
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Walt Thames

September 30, 2025

5  out of  5
rating by Walt Thames
"Kimberly did an awesome job with our insurance. Went over everything and she doubled made sure everything was accurate. Awesome job."
We responded:
"Walt, Thank you so much for recognizing Kimberly’s thoroughness and attention to detail. We truly appreciate hearing feedback that reflects our commitment to doing our best! Thanks again! :)"
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boudan joe

September 30, 2025

1  out of  5
rating by boudan joe
"Typical insurance scheme. State Farm talks a good talk but in the end not a company I want to stay with. They want 100% low risk applicants to ensure claims are low and profits are high. If they try and convince you to swith, I would just stay with you current ensurer."
We responded:
"We sincerely apologize for your experience. Please give our office a call so we can assist you in resolving the issues you’re having with State Farm."
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Latonia Williams

September 23, 2025

5  out of  5
rating by Latonia Williams
"I called State Farm to get cheaper Auto insurance but keep our same limits and they did just that. After speaking with Kimberly at the Sumter location on Broad Street, they saved us over $600/six months. You better choose State Farm for tire auto insurance."
We responded:
"We are so glad to hear Kimberly was able to save you money on your insurance! We appreciate you choosing us to be your State Farm Agent!"
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courtney charles

September 22, 2025

5  out of  5
rating by courtney charles
"Excellent customer seevive"
We responded:
"Thank you, Courtney! We hope this is the start to a long term relationship!"
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angela m

September 20, 2025

5  out of  5
rating by angela m
"Nohely Guillén"
We responded:
"Thank you for the 5-star review!"
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Desiree Franklin

September 19, 2025

5  out of  5
rating by Desiree Franklin
"Forever the best for insurance !! Sabrina Seruya has helped get what I needed to be cover and got me a great prices !!! Thank you sooo much !!!"
We responded:
"We are so glad to hear Sabrina was able to help you. Please don't hesitate to reach out to Sabrina or anyone in our office to help with your future insurance needs. "
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Alexis

September 2, 2025

5  out of  5
rating by Alexis
"The customer service I received was absolutely lovely! My last car insurance was like 400$!! And State Farm had an insanely reasonable price and was way cheaper! Sabrina was amazing and explained everything to me and helped me decide what worked best for me ❤️"
We responded:
"Thank you, Alexis, for the 5-star review! We truly appreciate you taking the time to recognize our office and Sabrina. We are committed to being the best State Farm office possible! We greatly appreciate your business! Please reach out anytime with any additional insurance needs you may have!"
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Darnell Green

August 21, 2025

5  out of  5
rating by Darnell Green
"Great service fast and efficient"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs. "
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tonya brunson

August 15, 2025

5  out of  5
rating by tonya brunson
"Ashton Brunson always answers question quick and does everything she can to give the best rates. She is very sweet and friendly"
We responded:
"Thank you for your kind words, Tonya! Ashton is a valued member of our team, always ready to assist with a friendly smile. Please feel free to reach out to us anytime in the future! We greatly appreciate you!"
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Erica Wiggins

August 15, 2025

5  out of  5
rating by Erica Wiggins
"Ashton was very helpful with helping me switch insurance companies. A very painless experience. She was also very friendly and professional. Can’t wait to work more with her in the future."
We responded:
"Erica, we are pleased to hear Ashton was able to help you switch your insurance to Ben Griffith State Farm. Please reach out to Ashton or anyone in our office to help with your future needs! Welcome to the Ben Griffith State Farm office!"
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Vannia Moreno

August 14, 2025

5  out of  5
rating by Vannia Moreno
"Kimberly was very helpful and thorough! She was professional, knowledgeable, and incredibly patient in answering all my questions. Kimberly took the time to explain my auto policy in detail and made sure I had the right coverage for my needs at a great rate. The process was quick, smooth, and stress-free. I truly appreciate her dedication and friendly attitude — highly recommend!"
We responded:
"Thank you, Vannia, for your kind words. Kimberly is truly a valuable member of our team. We all strive to be thorough and make every transaction as seamless and easy as possible for our customers. It’s wonderful to hear how well our team excels in their work. We genuinely enjoy being here to support our customers! Welcome to the Ben Griffith State Farm Office! "
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Amanda Allen

August 8, 2025

5  out of  5
rating by Amanda Allen
"I deal with Ashton who handles all my police’s needs she is wonderful"
We responded:
"Thank you, Amanda! We are so glad Ashton is able to help you with your insurance needs. Please feel free to reach out anytime! :)"
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Thiffany Guillen

August 8, 2025

5  out of  5
rating by Thiffany Guillen
"Buen servicio ,muy amables lo recomiendo"
We responded:
"Muchas gracias por la confianza. Estamos aqui para seguir ayudando."
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Ashley Willoughby

August 8, 2025

5  out of  5
rating by Ashley Willoughby
"Ashton is always so great to help out and such a easy great person to work with!"
We responded:
"Thank you so much Ashley for taking the time to leave Ashton and our office a great 5-star review! We appreciate you!"
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Joe R

August 5, 2025

5  out of  5
rating by Joe R
"I recently moved to Sumter from Connecticut and needed to switch my policy to an agent in SC. I called Ben Griffith's office and Kimberly was extremely helpful in getting me set up with a new policy. She was very pleasant to deal with and had all the answers. Thank you Kimberly."
We responded:
"Welcome to Sumter, Mr. Joe! Thank you for recognizing Kimberly and her outstanding work ethic. She is always eager to assist and committed to making the process as seamless as possible. We truly appreciate you and look forward to a long-lasting relationship!"
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Morgan Sprott

August 1, 2025

5  out of  5
rating by Morgan Sprott
"So personal and helpful"
We responded:
"Good morning, Morgan, We are so glad you had a great experience with our office. Please don't hesitate to reach out for your future insurance needs. "
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brittney Honeycutt

July 31, 2025

5  out of  5
rating by brittney Honeycutt
"Kimberly is the best! My grandma has been dealing with them for years and now I do and I love it! Kimberly did everything to make sure I got the best price and insurance that I need! Thank you so much Kimberly you def deserve all 5 of these stars! Highly recommend!"
We responded:
"Thank you, Brittany, for the kind words. This will surely brighten Kimberly's week. We appreciate you @ Ben Griffith State Farm! Thank you for your business!"
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Sheila Ellerbe

July 31, 2025

5  out of  5
rating by Sheila Ellerbe
"Very helpful and pleasant"
We responded:
"Thank you for the 5-star review Sheila! We appreciate you!"
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Sally Lesane

July 30, 2025

5  out of  5
rating by Sally Lesane
"I want to acknowledge Sabrina for her hardwork and dedication. She took her time and helped me by lowering my insurance rate. Sabrina is amazing!"
We responded:
"Thank you, Sally, for recognizing Sabrina’s efforts in our office. She has a keen eye for detail! We truly appreciate your trust in Sabrina and our team to handle your insurance needs."
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Tyrek Session

July 25, 2025

5  out of  5
rating by Tyrek Session
"Kimberly was a great help today, I love the way she worked me with me to get insured. Thanks again for everything."
We responded:
"Tyrek, we are so glad to hear you had a great experience with Kimberly today. We strive to work with all of our customers to achieve the best rate at the best coverage for you. Welcome to the Ben Griffith State Farm Family :)"