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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Justin Magrum

February 7, 2025

5  out of  5
rating by Justin Magrum
"Worked with a young lady named Ashton, she got me a policy that covered what I needed at a price much better than my previous Inusrance provider She answered the phone when I called right away and didn't have me waiting in some on-line queue for half an hour listening to obnoxious elevator music which is a huge bonus in my eyes knowing you'll get the help you need when you need it I highly recommend going to them and seeing what they can do to help you out especially if other places may be making things a bit much on you."
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nancy parker

February 7, 2025

5  out of  5
rating by nancy parker
"We have been a Statefarm customer for years now, and have always been very pleased with the care and kindness they have shown us over the years. We Want to give a BIG THANK YOU to Mrs. Nohely!!!! Amazing customer service and support! Choose STATE FARM WITH BEN GRIFFITH JR and his AWESOME TEAM!!!"
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Tiffany Archie

February 6, 2025

5  out of  5
rating by Tiffany Archie
"Ben Griffin State Farm is the overall best. Nohelly was awesome and handle all of my issues with no problem and in a timely manner. She was nice a polite along the way and very patient."
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ana corrales

February 6, 2025

5  out of  5
rating by ana corrales
"Me encantó está Aseguranza mas por Nohely es una persona muy amable y muy linda desde el principio me explicó todo muy bien. Y cualquier duda sigue ayudándome esas 5 estrellas te las mereces tú NOHELY. Gracias por apoyarnos."
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Catherine McFadden

February 6, 2025

5  out of  5
rating by Catherine McFadden
"I appreciated the time that Kimberly took to help me with my issue. She was patient and courteous in her profession."
We responded:
"Thank you so much for your kind words, Catherine! We love hearing that Kimberly provided patient and courteous assistance while helping you with your issue. We appreciate your support and are always here to help. "
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Haley Todd

February 6, 2025

5  out of  5
rating by Haley Todd
"Ashton helped us get set up with a new insurance plan than what we had elsewhere She made sure to also answer any questions and concerns we had quickly!"
We responded:
"We appreciate your kind words. We're so glad that Ashton was able to help you set up a new insurance plan and provide quick, thorough answers to all your questions. She truly values making the process smooth and stress-free! We appreciate your trust in us and are always here if you need anything."
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Maurice McCants

February 5, 2025

5  out of  5
rating by Maurice McCants
"Very Great Customer Service And Support From Ms Kimberley! She Helped And Supported Me With Everything I Needed And Got Me Much Cheaper Insurance Thanks Again Ms Kimberley"
We responded:
"Thank you for your kind review, Maurice! We're happy to hear that Ms. Kimberley provided you with great customer service and helped you find a more affordable insurance plan. She goes above and beyond for our customers! We always appreciate your support. Thanks again!"
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Jennifer Toala Jimenez

January 31, 2025

5  out of  5
rating by Jennifer Toala Jimenez
"Good"
We responded:
"Thank you, Jennifer! We truly appreciate your 5-star review and are so glad you had a great experience with our team. If you ever need anything, don’t hesitate to reach out. We’re always here to help!"
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Cha Conyers

January 28, 2025

5  out of  5
rating by Cha Conyers
"The process wasn't as stressful as it was when I was getting different quotes. Nohely was a big help and very patient."
We responded:
"This review will surely make Nohely's day! Thank you for sharing your experience with our office. "
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neshelle miller

January 17, 2025

5  out of  5
rating by neshelle miller
"My experience with Kimberly was awesome. She made the transition to a new insurance worry free. Thank you Kimberly"
We responded:
"Thank you, Neshelle. Please don't hesitate to reach out for any future insurance needs you may have. We appreciate your business!"
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Cedric Walker

January 13, 2025

5  out of  5
rating by Cedric Walker
"The best move I've made in a while. I am so glad I chose to switch my insurance today. The rates are much lower than what I was paying with the previous company with exact same cars I'm saving a little over a hundred dollars a month with more coverage this time including 10,000 worth of life insurance. Thank you again Ms. Kimberly B for your help, kindness, and patience. And thanks again for saving me some money. ...... WW"
We responded:
"Thank you so much for your amazing feedback, Cedric! We're thrilled to hear that switching to us has made such a positive impact on your coverage and savings. It’s wonderful that Kimberly could assist you with finding the best option for your needs, and we’ll be sure to pass along your gratitude to her. We appreciate you choosing us, and we’re here anytime you need further assistance! "
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Travis Mixon

January 9, 2025

5  out of  5
rating by Travis Mixon
"I researched car insurance online and filled out information for State Farm. Kimberly called me the next day. She let me know all the options and discounts available. Kimberly also told me about the State Farm Life Insurance and how it could lower my car insurance. I met Kimberly at the local office. She was very professional and patient. She did an excellent job describing in detail all the benefits of the insurance that is best suited for me. If you're looking for affordable car, house and Life Insurance I strongly recommend calling State Farm and ask to speak with Kimberly"
We responded:
"Thank you so much for your thoughtful review, Travis! We're thrilled to hear that Kimberly was able to provide you with all the information you needed and helped you personalize your options for your car, home, and life insurance. It's great to know that she was professional, patient, and thorough in explaining everything to you. We truly appreciate your recommendation and look forward to continuing to serve you. If you ever have any questions or need assistance in the future, don't hesitate to reach out! "
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paul price

January 9, 2025

5  out of  5
rating by paul price
"Very detailed. Kimberly was very knowledgeable and helpful. I am glad someone recommended them to us."
We responded:
"Thank you for the great review, Paul! We’re so happy to hear that Kimberly was able to provide you with helpful and detailed information. It’s always wonderful to know that a recommendation led you to us, and we’re grateful for the opportunity to assist you. If you have any other questions or need further assistance, feel free to reach out anytime! "
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Emily Alderman

January 3, 2025

5  out of  5
rating by Emily Alderman
"Sabrina went out of her way to help me get car insurance she even worked really hard to get it to my liking as much as she can. Highly recommend going to her!"
We responded:
"Your recommendation of Sabrina is so great to read! I will be showing her this lovely review immediately. Your kind words and five-star feedback of Sabrina’s customer service makes me very proud! Please feel free to give Sabrina a call or stop by the office if you ever have a question, Emily! "
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Thadas HarrisonSr.

January 2, 2025

5  out of  5
rating by Thadas HarrisonSr.
"I am very pleased with the service is State Farm, especially Kimberly"
We responded:
"I’m glad you feel pleased with the service we give you, Thadas! Your five star review of Kimberly and our agency is awesome to read. If you have any questions or require additional information about your insurance, please feel free to give us a call! Thanks again for the five-stars! "
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Gary Fickling

December 24, 2024

5  out of  5
rating by Gary Fickling
"Sabrina is the most professional and talented agent I’ve had the pleasure of working with. She takes a personal interest in her clients and is always concerned with getting the best coverage at the best rates. Great job Sabrina and Ben Smith Agency!"
We responded:
"Thank you, Gary, for the wonderful review of Sabrina and our agency! Your kind words mean so much to us as we read this wonderful review. Thanks so much for taking the time to leave this five-star feedback"
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Adam “Woodstock” Cummings

December 23, 2024

5  out of  5
rating by Adam “Woodstock” Cummings
"So, I have to say I have been really impressed with the Ben Griffith State Farm branch. Sabrina usually helps me when I call, and customer service is usually a thing of the past, but not here. Sabrina has been professional, courteous, very helpful, and answers any questions in a timely and proficient manner. It is a nice change from the norm and I am grateful and appreciative. Thanks Again!"
We responded:
"Thank you so much for the 5-star review Adam! Your review is sure to brighten Sabrinas day. Please reach out to our office for any insurance related matters in the future. Thanks!"
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mayda lorena toala jimenez

December 16, 2024

5  out of  5
rating by mayda lorena toala jimenez
"Nohely Guillen gracias por tu amabilidad y atención profesional"
We responded:
"Gracias por su resena! Por favor, cual quier pregunta dejeme saber."
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Kathleen Gallishaw

December 6, 2024

5  out of  5
rating by Kathleen Gallishaw
"They have the best customer service and gave me the best quote for my needs just amazing!!!"
We responded:
"Thank you so much for your wonderful feedback, Kathleen! We're thrilled to hear that you had a positive experience with our team. We always strive to provide helpful and friendly service, and we’re glad to know we met your needs. If there's anything else we can assist with, don’t hesitate to reach out! "
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Brenda Harbison

December 2, 2024

5  out of  5
rating by Brenda Harbison
"Kimberly was so professional and down to earth. She addressed several concerns I had about my insurance policies. She takes customer service to a new level especially in a time where things are automated. She made me feel comfortable and made sure all my concerns were addressed before I left the office. Thank you Kimberly for being so personable and making me feel like a person and not just another customer that you have to satisfy. Mr. Griffith should be proud to have you on his team."
We responded:
"Thank you for your thoughtful review, Brenda! We're so happy to hear that Kimberly was able to assist you with your insurance concerns in such a positive and personable way. We are proud to have her on the team. If you ever have any questions or need any assistance, don't hesitate to reach out! We're here to help. "
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Robbie Jenkins

November 27, 2024

5  out of  5
rating by Robbie Jenkins
"I would like to thank Kimberly for her assistance, and knowledge about the policies and helping me to decide on the best one that fits my liking and budget. Your awesome!!! R. Jenkins"
We responded:
"Thank you for your kind words, Robbie! We're so glad Kimberly could assist you in finding what fits both your needs and budget. We’ll be sure to pass along your compliment to her—she'll be thrilled to hear it. If you have any more questions or need further assistance, we're here to help! "
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Brandon Mims

November 26, 2024

5  out of  5
rating by Brandon Mims
"Ashton is absolutely amazing! She is always a friendly voice on the phone when I am stressing and she always has a contagious smile on her face! State Farm is blessed to have her and we’re a little less stressed because we have her!"
We responded:
"Thank you so much for your wonderful review, Brandon! We’re so happy to hear that Ashton has made such a positive impact on your experience. We’re fortunate to have her as part of our team, and we’re grateful to have the opportunity to assist you. If you ever need anything in the future, don’t hesitate to reach out. Thank you again for your kind words!"
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Jacob Dorris

November 25, 2024

5  out of  5
rating by Jacob Dorris
"Kimberly was very kind and gave great service and made it very easy to find a policy that fit for me."
We responded:
"Thank you for your kind review, Jacob! We’re so glad to hear that Kimberly provided great service and made the experience easy and personalized for you. She is a valuable part of our team. If you ever need any further assistance, we’re here to help! "
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Jacob Schwarz

November 25, 2024

5  out of  5
rating by Jacob Schwarz
"Outstandingwork especially by Kimberly who had to wait and wait! Glad they picked us up and will be moving all my insurance to them."
We responded:
"Thank you so much for your kind words, Jacob! We're thrilled to hear that Kimberly provided outstanding and thorough service. We’re glad you chose us, and we look forward to helping with all your insurance needs moving forward. If you need anything or have any questions, don’t hesitate to reach out. We’re here to help! "
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Ruby Gibson

November 15, 2024

5  out of  5
rating by Ruby Gibson
"Thank you Kim for your quick and efficient help on getting my cars insured so guickly. I was in panic mode. I appreciate you for being at State Farm to help people like me in time of need."
We responded:
"Thank you for your kind words, Ruby! We’re so glad Kim was able to help you get your cars insured quickly and ease your concerns during a stressful time. We’re proud to have her on our team, and it’s wonderful to know that she could provide the support you needed. If you ever need anything else, we’re here to help! "